Senior Human Resources Advisor
Permanent Position / Montréal
What we are looking for
At Tink, we firmly believe that human resources is first and foremost about humanity. Our passion lies in the ability to recognize and cultivate the potential of each individual, while shaping a strong and inclusive employer brand. If this vision resonates with you, join our dedicated team and together, let's redefine what the employee experience means.
We are looking for a Senior HR Advisor â a versatile, human-centred and solution-oriented resource who enjoys both supporting managers in their day-to-day work and contributing to the evolution of the agency's culture and HR practices.
Reporting to the Director of Human Resources and Talent Acquisition, you will be a trusted resource for managers and members of the Tink team. A true culture guardian and driver of the employee experience, you will cover the entire employment lifecycle.
Note: The recruitment component is handled by the Talent Acquisition department, with which you will collaborate closely.
Job Duties and Responsibilities
- Act as a close HR partner to managers, advising them on best practices and supporting them through complex situations (performance, discipline, conflicts, accommodations and departures);
- Support managers in conducting performance evaluations and ensure consistent and fair interpretation of HR policies throughout the organization;
- Coordinate internal stakeholders to ensure the proper functioning of programs and day-to-day department operations, in collaboration with the HR team;
- Participate in the management and follow-up of labour relations files: internal investigations, complaints, progressive measures and departure management (layoffs, release meetings);
- Act as a reference point and monitor legal obligations related to Quebec labour law (Act Respecting Labour Standards, pay equity, LSST, Law 25, etc.) and advise the organization accordingly;
- Participate in pay equity initiatives and annual salary review and adjustment exercises, including the update of salary grids;
- Lead the annual evaluation process ensuring rigorous follow-up;
- Collaborate with managers on the development and follow-up of individual development plans for team members;
- Contribute to the deployment of internal training programs and facilitate workshops on communication profiles (colour approach) to strengthen collaboration;
- Manage short-term disability (STD) files, including pre-STD meetings, return-to-work plans, employment insurance files and liaison with Service Canada;
- Ensure follow-up on long-term disability (LTD) files, the PSCM program, as well as CNESST files (declarations, follow-ups, contestations);
- Coordinate the renewal of the group insurance plan and answer team members' questions regarding employee benefits (group insurance, BNC Trust and FTQ collective RRSPs);
- Manage immigration files (documentation, government platforms) and remote work requests from abroad, ensuring compliance with applicable legal and tax obligations;
- Create, update and evolve Tink's HR policies, procedures and guides;
- Ensure document management for the HR department, including compliance with applicable ISO standards;
- In collaboration with the HR assistant, produce and manage payroll, including data validation and timesheets (WTS);
- Manage various WTS reports and ensure data reliability related to payroll;
- Actively contribute to employer brand initiatives, in line with Tink's values and culture.
Required Qualifications and Characteristics
- A minimum of 6 to 10 years of experience in an HR advisor role, ideally in an agency, professional services or small-to-medium growing company context;
- Solid knowledge of Quebec labour laws (labour standards, pay equity, LSST, etc.) and the ability to apply them practically;
- Proven experience in labour relations, performance management and manager support;
- Strong listening skills, high emotional intelligence and an empathetic yet rigorous approach to managing sensitive situations;
- Ability to work with complete confidentiality and maintain the trust of both managers and employees;
- Autonomy, resourcefulness and a good balance between accountability and team spirit;
- Good command of office tools (Office Suite) and comfort with HRIS systems;
- A bachelor's degree in human resources management, industrial relations or a related field;
- The CPHR designation (or in the process of obtaining it) is an asset;
- Excellent command of French, both orally and in writing; a functional knowledge of English is required for this position.
What we offer
- Your well-being is at the centre of our priorities. That's why we are proud to offer you the following benefits:
- 37.5-hour work week with a flexible schedule;
- Hybrid work mode (2 days per week in person at our office);
- Summer schedule;
- Paid vacation;
- 5 paid flexible leave days;
- Group insurance: medical, dental, short- and long-term disability, as well as travel insurance;
- Supplementary health account;
- Employer contribution to a collective RRSP;
- Telemedicine service;
- Employee Assistance Program (EAP);
- Access to the Ãlan program;
- Recognized clientele and large-scale projects with varied and modern technologies;
- Career development opportunities;
- Reimbursement of training and professional development activities;
- Events and social activities.