Thank you for
the journey we
SHARED in 2025

Metro logo SuperC logo FoodBasics logo Jean Coutu logo Brunet logo Marché Richelieu logo Première Moisson logo Adonis logo Marché Ami logo Servi Express logo

21st

year of collaboration between our teams

10 + 1

10 banners + 1 loyalty program

65+

projects delivered in 2025

20+

digital specialties at your service

This year, we delivered several initiatives that made your platforms faster, more reliable, and accessible across all your banners.

Specialists who
support you
every day

Our
development
team

Our design
team

Our digital
production team

 

Our 5 areas of action

Our team is involved in all your digital areas of action every day.

1

Support, strategic planning
and performance measurement

Concrete solutions, tangible results.

  • Strategy, consulting and planning

    metro

    • Strategic support for relational marketing.

    metro and Brunet

    • Business support, consulting, strategy, planning, and digital vision.

    metro, Super C, Brunet and Jean Coutu

    • Development of customer journey newsletters.

    metro, Super C, Brunet and Jean Coutu

    Customer Journey of marketing emails

    metro, Super C, Brunet and Jean Coutu

    Customer Journey of marketing emails

  • Measurement, optimization, and performance tracking

    metro and Brunet

    • Measurement, optimization, and performance tracking.

    All banners

    • Web analytics roll‑up project;
    • Consulting/audits to optimize web analytics and SEO (newsdesks and trend tracking);
    • SEO analysis, recommendations, and action plan.

    Brunet

    Cas d’OR award presented for Brunet newsdesks

    Brunet

    Cas d’OR award presented for Brunet newsdesks

  • Content and editorial line

    Brunet

    • Content strategy and SEO recommendations for digital platforms;
    • Writing and optimizing articles for the website.

    Brunet and Jean Coutu

    • Social media content management and production.

    Brunet and Jean Coutu

    Health and beauty posts for social media

    Brunet and Jean Coutu

    Health and beauty posts for social media

2

Daily and weekly maintenance

A dedicated 25-person team at your service.

65k+

Newsletters and e-blasts

All banners

  • Coordination/management of nearly 50 newsletters per week;
  • Design/integration of visuals for newsletters, e-blasts, and web pages.

Newsletters and e-blasts

65k+

Seasonal contests and campaigns

All banners

  • Planning/management of seasonal campaigns and contests;
  • Design and integration of campaigns and contests.

Banners for campaigns and contests

Editorial calendar and operations

All banners

  • Strategic and editorial content planning;
  • Content management and production.

metro marketing campaign web pages

65k+

Newsletters and e-blasts

All banners

  • Coordination/management of nearly 50 newsletters per week;
  • Design/integration of visuals for newsletters, e-blasts, and web pages.

65k+

Seasonal contests and campaigns

All banners

  • Planning/management of seasonal campaigns and contests;
  • Design and integration of campaigns and contests.

Editorial calendar and operations

All banners

  • Strategic and editorial content planning;
  • Content management and production.

I’m very happy to have built a strong business relationship with metro over the years and to keep contributing to the evolution of their sites and mobile apps every day!

Chantal Azzam, Account Manager, Support and Evolution 
7 years with metro

Chantal Azzam
3

User experience optimization

Smoother journeys, more effective interactions.

  • Website enhancements

    metro, Super C and Food Basics

    • Pay Safe technology update;
    • Redesign of the Time Slot Selector;
    • minicart optimization;
    • checkout optimization.

    All banners

    • Product tile optimization;
    • PLP Fullwidth optimization;
    • Added a cross-selling feature to increase average basket size.

    Cross-selling options

    Cross-selling options

  • Mobile app enhancements

    metro

    • Mobile app performance optimization;
    • UX/UI optimization of the responsive site.

    metro

    Responsive site

    metro

    Responsive site

  • Accessibility and compliance

    metro, Super C and Food Basics

    • Development of the OPC project.

    All banners

    • Accessibility optimization;
    • Development to comply with Law 72.

    Metro

    Style guide for accessibility/compliance

    metro

    Style guide for accessibility/compliance

  • Programs, partnerships, and new offerings

    Moi Program

    • Implementation of the RBC Avion program;
    • Integration of the GoLoot partner.

    Servi Express

    • Website delivery.

    metro, Food Basics and Super C

    • Enhancement of White Label delivery services experience (Instacart and Uber);
    • Implementation of transaction history (PJ733);
    • Promotion (UX/UI) of Uber and Instacart services;
    • Addition of SMS options for Instacart;
    • Addition of code/PIN for Instacart delivery;
    • Implementation of alcohol delivery system in Ontario with White Label services;
    • Implementation of alcohol delivery system in Ontario with White Label services;
    • Addition of Instant redeem option for Instacart.

    White Label banners for Instacart/Uber Eats

    White Label banners for Instacart/Uber Eats

  • Showcasing local products

    metro, Super C and Food Basics

    • Introduction of “local products” labels on product tiles and coupons.

    metro, Super C and Food Basics

    Badges for local products

    metro, Super C and Food Basics

    Badges for local products

An experience
centered
on the user

4

Foundational development projects

Major transformations, managed from A-Z.

Transformation of loyalty programs in Ontario

metro and Food Basics, Loyalty programs in Ontario

E‑commerce and major pages redesign

Jean Coutu, E-commerce redesign

Modernization of the ecosystem/stack (Foundation Project)

Foundation Project V1 and V2

Experience optimization

metro, Cart Genius banners and centralized offers

Transformation of loyalty programs in Ontario

metro Ontario

  • Removal of the Air Miles program from the site and app.

metro Ontario and Food Basics

  • Implementation of the moi program.

E‑commerce and major pages redesign

Jean Coutu

  • E‑commerce redesign/website catalog enhancements;
  • Creation of the cosmetics newsletter.

Brunet

  • Redesign of key website pages.

metro

  • Ongoing design of the flyers page.

Modernization of the ecosystem/stack (Foundation Project)

All banners

  • Unification of business capabilities;
  • Acceleration of feature rollout;
  • Reduction in development costs.

Experience optimization

metro

  • Implementation of Cart Genius;
  • Implementation of a centralized offers section.

Jean Coutu

  • Various projects are currently being considered to optimize the Jean Coutu website experience (gamification, school supply lists, etc.).
5

Hosting and support

Stability, security, and serenity.

Web hosting

Les 5 Saisons, Marché Ami, Richelieu, Servi Express, Première Moisson and metro corporate website

  • 24/7 website hosting.

Technology updates

All banners

  • Linux migrations from CentOS 6 to Rocky 9;
  • OS and server technology component updates;
  • SQL updates.

Development

All banners

  • Performance optimization for integrations with various partners.

Support

All banners

  • Investigations during production performance incidents.

Web hosting

Les 5 Saisons, Marché Ami, Richelieu, Servi Express, Première Moisson and metro corporate website

  • 24/7 website hosting.

Technology updates

All banners

  • Linux migrations from CentOS 6 to Rocky 9;
  • OS and server technology component updates;
  • SQL updates.

Development

All banners

  • Performance optimization for integrations with various partners.

Support

All banners

  • Investigations during production performance incidents.

Together, let’s keep
aiming higher

Roughly two decades of collaboration, hundreds of projects, and one shared vision: putting digital to work for your growth.

Let’s keep pushing each other toward excellence to turn your goals into sustainable performance for the decades ahead!

Tink & Team piture Metro 2025