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Service Financier
2019.04.04

How customer experience is changing the face of banking and financial services

Banks and other financial services know they won’t be immune to the transformations brought on by new technology. It’s only a matter of time until the Netflix or the Uber of the financial world starts the ball rolling. The number of people who prefer to do business online is growing at a fast pace and for some, mobility is a key factor in their decision-making process. This change in habits gave rise to the first digital banks, such as Simple [...]

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