Employee Profile - Sarahi Portillo, Web Integrator and Designer

March 6, 2024
Tink Entretien - Sarahi Portillo

After completing her DEC (Diplôme d'Études Collégiales) in Multimedia Integration Techniques at Collège de Bois-de-Boulogne in 2022, Sarahi Portillo became the very first intern in our digital production team. The professional connection was so strong that she now continues to evolve part-time as a Web integrator and designer! Learn more about her journey and the reasons that led her to continue her adventure at Tink during her university studies.

In a few words, how would you describe your position and your daily routine?

Since I work only two days a week at Tink, I am often called upon to collaborate as support on recurring projects, especially during busy periods or unexpected situations. During my university sessions, I work with management software like SAP to structure and implement the elements required for upcoming marketing emails. During the summer period, I am also involved in creating landing pages, contests, banners, and other web content for our projects. I set the stage for my colleagues, in a way!

As a Web integrator and designer within our digital department, I often collaborate with coordinators to prepare the ground for what's coming. Each of my days at Tink starts with a daily team meeting where we review ongoing requests and divide tasks based on availability. This agile method allows us to stay on track with our production and maintain a good balance in everyone's schedules.

After the team meeting, I analyze the various tasks assigned to me on Jira, where I can see in one place what I need to complete for each day. I then prioritize tasks based on weekly requests.

In my role as an integrator, it is crucial to thoroughly analyze the work done to ensure that everything has been delivered as planned before handing it over to the project coordinator. This is especially important in my case since I am absent from the office three out of five days during my studies!

According to you, what are the skills and qualities that a person must demonstrate to occupy a position like yours?

In terms of skills, mastering programming languages such as HTML, CSS, or Java is, of course, an asset in the context of my role. It's also essential to have a good sense of design to produce the best work possible.

Regarding qualities, I would say that teamwork, communication, and the ability to collaborate are fundamental attributes in digital production. Staying informed about new technologies and sharing one's expertise with colleagues is also important. Being versatile is another significant advantage since we are often called upon to work on multiple projects simultaneously. Naturally, good organizational skills are necessary to manage schedules, priorities, and the various requests that land on our desks! In the same vein, stress management is also crucial because our production schedules are very tight (there's something new every week)!

What have you learned during your years at Tink?

I've primarily learned how to learn from my colleagues! We all have different backgrounds and varied expertise at Tink, giving me the opportunity to share knowledge, continuously learn, and become better at what I do! Additionally, I quickly grasped the importance of choosing my battles and better managing my priorities because time is a limited and precious resource that must be used wisely. If I had all the time in the world to create a visual, it would be different, but since that's not the case, I have to adjust to the production pace in place.

What do you like about Tink, and what makes you stay?

When I started at Tink as an intern, I quickly felt that I would enjoy working there! Firstly, because I benefit from a lot of flexibility, which is crucial for a student like me. The option to work remotely at my convenience also saves me a lot of commuting time!

I must also highlight the excellent professional relationship I have with Maude, my boss, who oversees the digital production department. She made me feel comfortable from the start! She is a very humane, proactive, down-to-earth person, always there to support us, listen to us, and help us move things forward. Despite her busy schedule, she makes it a point to attend all our follow-up meetings and never hesitates to get involved in streamlining procedures and finding additional resources to assist us when needed. Moreover, she greatly encourages communication within our department by organizing and leading continuous improvement meetings every two weeks, where we can discuss challenges within our team.

It is truly this positive atmosphere of mutual support and collaboration that made me want to stay at Tink once my 3-month internship was completed.

What is your proudest professional accomplishment?

I am proud to have quickly gained the trust of my colleagues at Tink, despite being an intern at first. I was entrusted with significant responsibilities from the beginning! I have become a key person in the production of several recurring contents. Today, I feel so comfortable in these roles that I am even called upon to train new resources when necessary. It's genuinely a source of pride to be involved and to help the team every day!

How would you describe the work atmosphere at Tink?

In fact, the unique aspect at Tink is that we are not confined to a specific atmosphere! We are all free to work in conditions that suit us. Want to work quietly from home? Let your team know, and they will adjust to your preference! On the contrary, prefer to work at the office? Many colleagues might also follow your lead!

The same adaptability applies during the allocation of the projects we work on. It's possible, for instance, to work on several projects simultaneously or focus on one client at a time. Just ask!

For you, working at Tink means having the opportunity to...?

For me, it's primarily about interacting with individuals with diverse profiles, possessing all kinds of varied and interesting skills. It's also about having the chance to be part of a team I love, with colleagues who understand, complement, and support me every day.

On a more personal note, my work at Tink also allows me to switch gears and do something entirely different from my current field of study. Currently pursuing a Bachelor's degree in Art History at university, which involves a lot of research, reading, and writing. However, with my two days a week at Tink, I can work on various tasks unrelated to my university courses. For me, this break from studies proves to be quite refreshing!

What advice would you give to future employees in your field?

Keep an open mind and make sure to have a good sense of adaptability to handle the unexpected, as we operate in a constantly changing field where everything evolves rapidly. Staying updated on trends and innovations is, therefore, crucial in the world of web design!